LEADERSHIP TEAM

*Click photos to see full bio

 

jenschulte

Jennifer Schulte, Co-Founder and President of Trusted Heating & Cooling Solutions, Inc., is committed to providing a delightful customer experience for each and every customer, by ensuring service delivery YOU can count on, and professional experience YOU can TRUST!

She is passionate about leading the organization and building a strong company culture focused on serving others and going-the-extra-mile, every time. She manages the residential sales team, and performs all commercial sales and estimating for the company's commercial clients.

After earning her bachelor’s degrees in English and journalism at Michigan State University in 2006, Jennifer built a successful career in the insurance industry managing both sales and customer service teams for a global property and casualty insurer. Jennifer earned her Master of Business Administration from Cleary University in 2014.

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Jennifer Schulte

President / Co-Founder

 

Alex

Alex Schulte is a licensed HVAC technician with 18+ years’ industry experience. After earning a degree in HVACR from Ferris State University in 2004, Alex began his career working for a global HVAC manufacturer and developed a unique skillset working with chilled water systems for centrifugal, screw, and scroll compressor chillers ranging from 25 to 2,000 tons.
While serving 10 years in this capacity, Alex gained a deep knowledge of complex industrial and large commercial HVAC systems, learned core startup and maintenance best practices, and developed invaluable on-the-job experience making him an industry expert.
For the last four years, Alex has worked on a variety of equipment from a multitude of manufacturers. He excels at technical troubleshooting, partnering with outside vendors, and exhibiting exceptional customer service. His hard work ethic and good-nature are key qualities to his success as a leading HVAC industry professional.
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Alex Schulte

Commercial Business Development / Co-Founder

 

Katie

Katie manages the day-to-day operational aspects of installing and servicing HVAC projects. She is responsible for implementing quality assurance procedures to ensure customer satisfaction. Prior to joining the Trusted Team, Katie spent over fifteen years in the field of education, both as a classroom teacher and in administration at the University of Michigan. Katie enjoys work that provides services to the community. Outside of the office, Katie can be found on the Chain of Lakes and the Pinckney Trails with Ferdinand.
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Katie Dauka

Operations Manager
SALES TEAM

 

Howard

Howard is our Residential Comfort Advisor, and takes pride in designing the best systems for optimal performance and comfort! Howard has been in the HVAC industry for 20+ years, and loves learning about each customer's needs to help them make the best investment choice for their new system.

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Howard S.

Comfort Advisor

 

Selena

Selena serves as our Inside Sales and Customer Service Representative and works with all of our customers to offer solutions for water heater upgrades, duct cleanings, and small repairs. You will hear her friendly voice when calling our office!
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Selena S.

Inside Sales Rep
INSTALL & SERVICE TEAM

 

Tyler

Tyler is an experienced HVAC installer with the Trusted Team. Tyler specializes in HVAC installs of all kinds, and takes extra care to ensure all installation methodologies are followed, delivering an exceptional installation for each and every client.

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Tyler H.

Install Technician

 

Patrick

Patrick has been in the HVAC industry for four years. He has a wide range of experiences in the residential sector, spanning both retrofits and new construction. Patrick takes extra care and is meticulous with details to deliver an exceptional installation for each and every client.
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Patrick B.

Install Technician

 

Jeff

Jeff is an experienced HVAC Installer with 16+ years in the industry. He takes extra care to ensure that each and every customer is 100% satisfied with the work performed.
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Jeff E.

Install Technician

 

Matt

Matt is an experienced HVAC installer with the Trusted Team. Matt specializes in HVAC installs of all kinds, and takes extra care to ensure all installation methodologies are followed, delivering an exceptional installation for each and every client.

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Matt B.

Install Technician

 

Devon

Devon is an experienced HVAC technician with 5+ years in the industry. Devon is very knowledgeable, and takes extra care in evaluating all of our customer's HVAC needs. He also is a first-responder and serves part time as a Hamburg Township Firefighter.

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Devon P.

Service Technician
SUPPORT TEAM

 

Bernie

Bernie serves as Trusted's Parts Associate, and handles logistics of equipment and parts delivery to job sites. He also receives deliveries and manages the inventory. When he's not in the shop, you will find Bernie running the roads in his favorite Econoline, delivering parts and helping jobs run smoothly.

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Bernie

Parts Associate

 

Ferd

Ferdinand ("Ferd") is our beloved shop companion. He enjoys receiving treats, meeting visitors who come into the shop, and greeting the guys from the field. Ferdinand is proud to be a member of the Trusted Team!

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Ferdinand ("Ferd")

Shop Companion